By Asheville Computer Company / LaptopPCRecent Work / / 0 Comments

Toshiba Laptop FBI MoneyPak Virus

This customer’s Toshiba laptop was infected with a variation on the FBI / MoneyPak virus / malware.  On boot-up the computer’s screen would be immediately taken over by a threat wanting $200 to be paid to release it.  When it was in this state the computer was completely function-less.  You could not do anything but view the warning.

We were able to remove the infection and save the customer data and computer.  If you have this or any virus / malware or even if you suspect you might please give us a call.

We offer pick-up and drop-off service in Hendersonville, Arden, Flether, Asheville, and the surrounding areas.

 

 

By Asheville Computer Company / LaptopPCRecent Work / / 0 Comments

Customer’s Toshiba laptop was overheating constantly causing the fan to be extremely loud and at full speed constantly.  The old fan was clogged with dirt and dust and would not spin at full speed.  The fan was replaced and resulted in a 50 degree Fahrenheit temperature drop.  This allows the laptop to function for years to come with no lock-ups, overheating, and excessive fan noise.

Excessive heat in a laptop can result in a dead motherboard, damaged cpu, bad hard drive, and loss of data.  If your computer’s fan is running loud please give us a call to have it cleaned or replaced.

We service Hendersonville, Fletcher, Arden, Tryon, Mountain Home, Etowah, Brevard, Asheville, and the surrounding areas.

 

By Asheville Computer Company / LaptopPCRecent Work / / 0 Comments

Broken Laptop Screen Replacement

Replacement of customers LCD laptop screen due to damage.  Laptop screens have glass covering an LCD panel and if they are dropped, stepped on, twisted, overheated, they can become cracked, discolored, separated, or otherwise damaged.

If you have a laptop with a damaged screen and are in the Hendersonville, Asheville, Fletcher, Arden, Mountain Home, Tryon, Flat Rock, or surrounding areas give us a call to have it fixed in a timely and professional manner.

We offer a flat rate for most laptop screen replacements and have a very quick turn around.  Give us a call to get a price for your specific make and model.

Laptop FBI Virus MoneyPak Removal
By Asheville Computer Company / LaptopPCRecent Work / / 0 Comments

Laptop FBI Virus Infection Removal

Removal of the FBI virus on a customer’s laptop.  This virus is spreading around the world rapidly and takes over your computer in an attempt to extort $200.

If you have this virus or any virus causing your computer harm please give us a call to schedule an appointment to get you back up and running and your computer secure again.

We service Hendersonville, Fletcher, Flat Rock, Arden, Asheville, and the surrounding areas.  We offer pick-up and drop-off service to ensure your experience is quick and stress free.

Desktop Power Supply Replacement
By Asheville Computer Company / DesktopPCRecent Work / / 0 Comments

Desktop Power Supply Replacement

A customer’s business desktop would not power back on after a storm caused a power loss.  Older desktop computers with clogged and worn out power supplies can fail when you least expect it or when they are most needed.

This power supply had a small clogged fan that could have caused excess heat resulting in more damage to other system components such as the hard drive, motherboard, ram, etc.  We replaced it with a brand new, efficient power supply with a much larger, quieter fan.

We can clean out your system inside and out and get the power supply replaced with a brand new, high quality version with a much larger to fan to ensure that the computer stays cool and working when you need it most.  We can also recommend upgrades or replacements needed to ensure the long and trouble free operation of your home or business computer.

Please call today to setup an appointment.

 

windows 8 large logo
By Asheville Computer Company / NewsWindows / / 0 Comments

Windows 8 Released

Windows 8 has been released and will be installed on all new PCs purchased.  If you have an older computer but want to have the newest windows experience you can also upgrade your existing desktop or laptop.

Microsoft has put in place special pricing for those who want to upgrade from XP, Vista, or Windows 7 prior to Dececember 31st, 2012.

We can upgrade your system to Windows 8 for a flat rate of $120.00 until Dec. 31st 2012.  Windows 8 upgrade pricing will be increased by Microsoft after that date.

Give us a call today at 828-290-9092 to setup an appointment to bring your computer up-to-date with Windows 8!

 

Windows 8 Start Screen

 

 

By Asheville Computer Company / DesktopPCRecent Work / / 0 Comments

Desktop Exhaust Fan Replacement

This is a old exhaust fan (left) that had become clogged over the years and stop working completely, recently.  The replacement (right) can be installed by us inexpensively and will last for years ensuring the long life of your computer.

Proper airflow in any computer (desktop or laptop) is essential to ensure effective cooling of components. This leads to less damage to hard drives, processors, ram, etc and will allow them to function longer without failure.  Over time heat can cause a computer not to boot, permanently damage the motherboard, or cause a hard drive failure resulting in loss of personal or business files.

If you computer is loud, slow, buggy, dirty, locks up, or any unusual behavior then it could be a result of  dust build-up or a bad fan please contact us.

If you are in the Hendersonville, Flat Rock, Fletcher, Mountain Home, Arden or Asheville area please give us a call today setup an appointment to have your computer fixed before it is too late.

 

By Asheville Computer Company / DesktopPCRecent WorkWindows / / 0 Comments

Scareware FBI Virus – Malware Removal

 

Customer had a scareware virus/ malware infection that took over their computer and said they needed to pay $200 via a cash card. It said the FBI had shut down the computer due to copyright violations.

We were able to get the virus removed and the computer back up and running with no missing files or settings.

If you have this or any infection slowing your computer down, taking over your browser, or wanting your personal or bank information please give us a call.  We service Hendersonville, Fletcher, Tryon, Mountain Home, Flat Rock, Arden, and Asheville area with on-site, personal, and timely service.

Please call 828-290-9092 to setup an appointment.

broken keyboard replacement
By Asheville Computer Company / LaptopRecent Work / / 0 Comments

 

An older laptop that had some broken and missing keys.  Replaced old, dirty, broken keyboard with a brand new one.  We can replace whole keyboards on any laptop make or model for a reasonable price.

If you are having issue with your laptop keyboard in Hendersonville, Fletcher, Arden, Flat Rock and Asheville or any surrounding area please give us a call to get it fixed the right way the first time.

dirty pc before and after revised
By Asheville Computer Company / DesktopRecent Work / / 0 Comments

Very Dirty PC Clean-up

 

 

This PC hadn’t been cleaned for quite a while and it’s performance was suffering for it.  I cleaned out the inside and allowed fresh, clean, cool air to flow through, cooling the PC and allowing it to function better for years to come.  This computer’s software was as dirty as the inside.  The Dell computer was bogged down and taken over with spyware and viruses.  I removed all signs of them and updated all programs to prevent it in the future

The Asheville Computer Company can take care of all your Virus / Malware/ Spyware / Junkware removal needs.  We have years of experience and hundreds of happy customers.

If you are in the Asheville / Flethcer / Arden / Hendersonville area please contact us today to setup an appointment.