Windows quicktime hack
By Asheville Computer Company / NewsPCWindows / / 0 Comments

If you have a PC and have QuickTime installed it’s time to get rid of it quick ūüôā

Apple and the US government are telling customers with a Windows operating system that QuickTime is no longer being updated and has potential security issues that could let hackers into your computer.

Quicktime was used as a video player in the past but hasn’t had a major update on the Windows side since 2005. On the Mac side it’s last major update was in 2009 and Apple will continue to support it there.

Quicktime is still available for download as some users still need it for certain programs and activities but the vast majority of users haven’t used it in a long time and don’t need it anymore.

As of now, there aren’t any known cases of an infection through one of these vulnerabilities but it’s probably only a matter of time before they are exploited.

You can check out the CCN Money article below for more details.

http://money.cnn.com/2016/04/15/technology/windows-quicktime/index.html?sr=twmoney041516windows-quicktime0531PMVODtopLink&linkId=23477807

Quicktime can be removed through the normal Windows uninstall process but if you have any issues or aren’t quite sure how to do it please contact us. In most cases we can connect remotely and get it uninstalled in a very short time.

PC Backup Scare and Scam
By Asheville Computer Company / PCRecent Work / / 0 Comments

This picture is a composite of several of the so called “helper” programs installed on this PC that brought it performance to a crawl. ¬†These programs usually start off as a tag along to a “free” program such as a coupon printer or a YouTube downloader. These programs are usually free because they are subsidized by the extra programs.

Once you have one of these programs installed it will usually bother you with annoying pop-ups to upgrade, ads for other products and threatening screens that show that you computer is highly “un-optimized” and about to blow up!

The programs usually fall into a grey category of not quite being malware or a virus but as semi-legitimate software that is of very poor quality or just an add-on meant to display ads to generate revenue.  Most removal software will list them under the PUP category.  PUP stands for potentially unwanted program.

I have linked to a review of one of the backup programs that we see a lot in these cases. ¬†The software will actually back up your files but it’s very expensive, the data is unencrypted, and may not actually be there if you hard drive fails.

MY PC BACKUP REVIEW – PC MAGAZINE

These programs can be removed but they can be stubborn and can cause damage to Windows on the way out the door.  We have dealt with hundreds of these programs and are able to remove them and restore your computer back to working order.

If you have computer that is being overwhelmed by pop-ups and unwanted programs contact us today to setup an appointment.

 

POWER SUPPLY BAD FAN
By Asheville Computer Company / DesktopPCRecent Work / / 0 Comments

This customer had an older HP desktop that was still useful and served all their needs but the fan went out on the power supply causing it do overheat and shut down.  After the computer was on for a few minutes there was a warning beep and it would shut down unexpectedly.  Most computers have a built in defense against overheating where they will shut down to prevent permanent damage to the components.

We replaced the original power supply with a more robust and better cooled version that should last for years and operate worry free.  This new power supply will cool better and provide steady power the computer needs to operate.

If you have an older computer that seems to shut down own it’s own or you are hearing loud noises that could be worn out or damaged fans on the power supply of motherboard then please setup an appointment to have it checked out.

A simple and cost effective power supply replacement could prolong the life of your computer and keep you up and running during a crucial time. ¬†It’s better to fix it now when you can choose the time instead of it breaking and forcing a repair when you need it most.

 

Asheville Computer Company Best of WNC
By Asheville Computer Company / AwardsNews / / 0 Comments

http://mountainx.com/bestofwnc/

It’s the time of year to vote for the Mountain Xpress best of WNC. It’s a really long ballot and you have to type in your choices but you only have to answer 30 to have your ballot counted.
There is a section on about the 5th page for computer repair and we would love to be nominated and hopefully win for Best Computer Repair in WNC.

Please take the time to vote and share your opinions.

Toshiba Laptop SSD Upgrade
By Asheville Computer Company / LaptopPCRecent Work / / 0 Comments

This Toshiba laptop was brought to us by a customer who complained of it being slow. It was only a couple of years old and had a great processor and a good amount of RAM so the only culprit had to be the slow hard drive.

We replace the old mechanical hard drive with a super fast SSD drive and cloned over the user’s data. When the customer received the laptop everything looked exactly like it did before but the laptop operated even faster than it did when it was new.

The slowest part of most modern computers is the hard drive. We can upgrade almost any hard drive to a new solid state model and give you performance that’s hard to believe for the money.

If you are anywhere in the Asheville to Hendersonville area give us a call today to talk about upgrading your aging or brand new desktop or laptop to a solid state hard drive.

Custom PC power supply replacement
By Asheville Computer Company / DesktopRecent Work / / 0 Comments

This older custom PC was reported as not booting after thunderstorms rolled through the area.  It had been hard to turn on for several days prior often taking several times before it would boot all the way up and into Windows.

Eventually it would not boot at all due to a failed power supply.  We were able to replace the power supply with a much higher quality version with a much larger fan that could better handle the heat generated by this older PC build.

As we always do when we get a computer in the shop, we opened the case and cleaned it up thoroughly inside and out.  There was several years old dust and built up on all the fans, heat sinks and surfaces inside.  This kept the computer from cooling correctly and may have let the the failure of the power supply.

If you have a computer with issues starting or not starting at all it may be due to a bad power supply. ¬†Don’t let a bad power supply cause further damage to your computer and possibly cause a loss of data and important files.

Call us today to setup a time to have your computer cleaned and checked out.