This HP Compaq computer was a bit older and hadn’t had regular maintenance in quite a while. The customer reported that it was running slow for a while and now started shutting down on it’s own.
As you can see from the before and after photos it was very dirty inside causing it to overheat and shut down to keep from doing damage to the motherboard and CPU. The CPU fan and heat sink were completely clogged with dust and not effective anymore. Once the dust has covered the fins on the heat sink the fan can no longer do it’s job. If this customer didn’t bring the computer in it would have eventually been damaged beyond repair.
We thoroughly cleaned the inside and outside of the PC to make sure there was proper airflow and it could cool effectively. We also replaced a fan that had been damaged by trying to work too hard to cool off the computer. Now it starts up and runs like new!
If it’s been a while since you have had your computer cleaned then give us a call! A little maintenance goes a long way in keeping your computer running as long as possible.
The customer reported that their fairly new Dell Studio XPS would no longer turn on after a recent storm. Most of the time when pushing the power button it would turn a faint yellow color but it would not boot and there was no noise as if it was starting up.
We diagnosed it over the phone as a bad power supply and when we got it into the shop that is exactly what we found. The power supply was replaced and got it back up and running with no issues. We also took the chance to upgrade the power supply to a more powerful, reliable and cooler running model.
If your computer won’t boot or seems to have power issues bring it us to check it out and get you back up and running.
One of our recent clients ran a business with a dedicated retail office space but needed a complete setup for a office space at home. We quoted, configured, ordered and setup the entire home office setup without the user having to do any work. We can cover the whole process from start to finish with as little or as much effort on the business owners part as they want. For this customer we setup a Dell Micro PC with SSD hard drive, large Dell monitor, Epson business class inkjet printer, Microsoft Wireless Mouse and Keyboard and Adobe DC Pro.
Whether you have 1 or 10+ employees we can provide your entire business with the technology it needs to get the job done in the most efficient manner possible and without you having to manage your own IT needs. Along with procurement and setup of systems we can also setup networks: both wired and wireless, crucial backups and pre-preemptive monitoring of all systems to ensure the smooth operation of your business and resolve issues prior to them becoming an emergency.
If you know you have a need for any kind of technology in your company but are not sure what to do or don’t have the time to shop 10 stores and 1000’s of possible devices, then please give us a call and we can take care of your business’s IT needs from start to finish.
This Mac Mini was a couple of years old and was due for some upgrades. It was working OK, but was bogging down on videos and some common tasks. We took a look and noticed that the RAM was low for today’s standards and also we could gain a large speed boost by upgrading the hard drive to a new SSD drive.
We upgraded the RAM to 8GB of DDR3 laptop style memory and cloned the hard drive over to a new 500 GB solid state drive. While the original computer came with 4GB of RAM it’s a little low for today’s computing needs. 8GB of RAM is quickly becoming the standard for modern computers and that’s what this user needed to ensure that the computer wouldn’t be slowed down by running out of RAM when editing large files in Photoshop or even browsing the web with multiple tabs open at the same time.
The new SSD hard drive is what gives this Mac Mini it’s biggest speed boost. Removing the old and slow mechanical drive and replacing it with a solid state hard drive makes this Mac Mini faster than it was when it was brand new. It also reduces heat and fan noise which can be a concern on these older Mac Mini computers.
If you have a Mac, either old or new, it can probably be upgraded to make it faster or add years to an aging machine. This can save you the cost of replacing an expensive computer.
We collect quite a few dead hard drives both from desktops and laptops and they need to be properly disposed of so that their data doesn’t get into the wrong hands. We gathered up some of the recent hard drives we’ve replaced from customer systems for a quick photo shoot before destroying them.
When a hard drive is replaced we usually give the customer 30 days or so to make sure that all data was recovered before we destroy the original drive. It’s important to give that time to ensure that all data that is recoverable is recovered and once it’s verified that the drive be destroyed beyond reasonable means of recovery.
Hard drives even when erased can still contain financial, personal and sensitive information that should not be made available to someone with physical access to the drive.
This customer had an older HP desktop that was still useful and served all their needs but the fan went out on the power supply causing it do overheat and shut down. After the computer was on for a few minutes there was a warning beep and it would shut down unexpectedly. Most computers have a built in defense against overheating where they will shut down to prevent permanent damage to the components.
We replaced the original power supply with a more robust and better cooled version that should last for years and operate worry free. This new power supply will cool better and provide steady power the computer needs to operate.
If you have an older computer that seems to shut down own it’s own or you are hearing loud noises that could be worn out or damaged fans on the power supply of motherboard then please setup an appointment to have it checked out.
A simple and cost effective power supply replacement could prolong the life of your computer and keep you up and running during a crucial time. It’s better to fix it now when you can choose the time instead of it breaking and forcing a repair when you need it most.
This older custom PC was reported as not booting after thunderstorms rolled through the area. It had been hard to turn on for several days prior often taking several times before it would boot all the way up and into Windows.
Eventually it would not boot at all due to a failed power supply. We were able to replace the power supply with a much higher quality version with a much larger fan that could better handle the heat generated by this older PC build.
As we always do when we get a computer in the shop, we opened the case and cleaned it up thoroughly inside and out. There was several years old dust and built up on all the fans, heat sinks and surfaces inside. This kept the computer from cooling correctly and may have let the the failure of the power supply.
If you have a computer with issues starting or not starting at all it may be due to a bad power supply. Don’t let a bad power supply cause further damage to your computer and possibly cause a loss of data and important files.
Call us today to setup a time to have your computer cleaned and checked out.
This older iMac was brought to us do to it being very slow when trying to open files or use any programs. Initially the user thought that it was because their hard drive was full. We ran diagnostics on the hard drive and determined the slowness was due to a failing, not full, hard drive.
We could have replaced the hard drive with a slower traditional model but chose to upgrade it to a newer, faster SSD (solid state drive). This gave the user plenty of space and had the iMac running better than when it was new.
While we had the iMac open to replace the hard drive we took the chance to clean out the fans and heat sinks along with all the accumulated dust over the years. Between the new SSD drive running considerably cooler than a normal hard drive and the cleaning this iMac should be running faster and cooler than ever.
These upgrades can add several years to an again Apple Mac computer, whether an iMac or Macbook.
If you have a Mac that is slowing down after a few years give us a call to get the hard drive upgraded and breath new life into your aging machine.
This HP was several years old and the user reported that it had become sluggish and was waiting several minutes to boot and to open files. Once a couple of programs were open the computer would slow to a crawl and become a pain to use.
We replaced the old standard hard drive with a new solid state hard drive. This computer used to take over 4 minutes to boot and be ready to use. With the new drive it boots in less than 30 seconds and it ready to go.
We can breath new life into computers that are a couple of years old by replacing the traditional spinning hard drive with a new still SSD hard drive. These days the slowest part of many computers is the old hard drive.
If you have a computer, either PC or Mac, that is only a few years old but is slowing down and having issues contact us today to see if we can upgrade your hard drive and move all your data to a new solid state hard drive.
In most cases we are able to clone the existing hard drive to the new SSD drive and the only difference you will notice is the incredible speed.
We offer SSD hard drive upgrades in Arden, Fletcher, Asheville, Hendersonville and the surrounding areas.
This computer was running slow and seemed to be overheating causing slow downs, blue screens and random reboots making it unusable most of the time.
The first step of any computer repair we perform is to clean the computer inside and out. This involves taking off all the covers and cleaning thoroughly. Most desktop computers have 3 or more fans inside from the case fans, cpu fans and power supply fans. Some higher end computers have multiple case fans and large fans on the dedicated graphics card.
If these fans and heat sinks get clogged with dust and debris they can’t do their job and the computer will overheat causing damage and shortening the life of all the components inside.
This computer was cleaned up and runs cooler and quieter than ever. It should have a lot longer life span now that it can’t breathe easier.
If it’s been years since your computer hardware or software has been cleaned up contact us today to setup an appointment. Service now could add years to the life of your computer.
We offer computer clean-up service in Arden, Fletcher, Asheville, Hendersonville and the surrounding areas.