Asheville Computer Company Best of WNC
By Asheville Computer Company / AwardsNews / / 0 Comments

Vote for Us as Best of WNC!

http://mountainx.com/bestofwnc/

It’s the time of year to vote for the Mountain Xpress best of WNC. It’s a really long ballot and you have to type in your choices but you only have to answer 30 to have your ballot counted.
There is a section on about the 5th page for computer repair and we would love to be nominated and hopefully win for Best Computer Repair in WNC.

Please take the time to vote and share your opinions.

Angie's List Super Service Award for Computer Repair
By Asheville Computer Company / AwardsNews / / 0 Comments

The Asheville Computer Company Earns Esteemed 2015 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

 The Asheville Computer Company has earned the service industry’s coveted Angie’s List Super Service Award for the 3rd year in a row, reflecting an exemplary year of service provided to members of the local services marketplace and consumer review site in 2015.

“Only about 5 percent of the Computer Repair companies in Asheville, Arden, Fletcher and Hendersonville area have performed so consistently well enough to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a really high standard.”

Angie’s List Super Service Award 2015 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

To be eligible for the Super Service Award businesses must accomplish the following 

  • Maintain an “A” Rating in each of the following areas:
    • Overall Grade, which averages all reviews received (3.5 GPA)
    • Recent Grade, which averages reviews from the last three years (3.5 GPA)
    • Review Period Grade, which averages reviews received since the previous November 1st to October 31st (GPA varies)
  • Must be in good standing with Angie’s List
  • Must pass a background check
  • Must be in the top 5% of businesses in the Asheville, Arden, Fletcher, and Hendersonville area

Please give us a call so we can get started helping your with your home or business computer needs.  We would love to provide you with our award winning service.  We provide computer repair and website design from Asheville to Hendersonville North Carolina.

Windows 10 Forced Upgrade and how to prevent it
By Asheville Computer Company / NewsPCWindows / / 0 Comments

Microsoft has recently changed the status of the the upgrade to Windows 10 from an “OPTIONAL” update to “RECOMMENDED”.  This doesn’t mean there is more reason to upgrade than before but it does mean that you may see a confusing prompt that the upgrade to Windows 10 has started.

If you get the Windows screen that tells you the upgrade has started (similar to picture below) you will need to decline to keep the upgrade from proceeding.  You will probably get several more prompts between now and July 2016 for the upgrade and will need to decline every time.

If you are upgraded to Windows 10 without clicking Accept or without your knowledge you still have 30 days to revert back to Windows 7 or 8.

Microsoft accept Windows 10 upgrade

If you would like to us to clean up your computer and upgrade to Windows 10, the right way, please let us know.  We do a thorough clean up and repair prior to the upgrade along with gathering the required driver updates.  This is to ensure that it goes smoothly and no issues arise from the upgrade.

If you have issues with your Windows 10 upgrade or would like help in reverting back to Windows 7 or 8 or any other computer repair needs please contact us and we would be glad to help.

 

Angies List Super Service Award 2014
By Asheville Computer Company / AwardsNews / / 0 Comments

The Asheville Computer Company has won the Angie’s List Super Service Award for the 2nd Year in a row.  This award shows our dedication to customer service and technical knowledge.  We strive to ensure that all our customers are as happy as we are to serve them.  We have met the following requirements to be awarded this prize and look forward to our award next year.

To be eligible for the Super Service Award businesses must accomplish the following 

  • Maintain an “A” Rating in each of the following areas:
    • Overall Grade, which averages all reviews received (3.5 GPA)
    • Recent Grade, which averages reviews from the last three years (3.5 GPA)
    • Review Period Grade, which averages reviews received since the previous November 1st to October 31st (GPA varies)
  • Must be in good standing with Angie’s List
  • Must pass a background check
  • Must be in the top 5% of businesses in the Asheville, Arden, Fletcher, and Hendersonville area

Please give us a call so we can get started helping your with your home or business computer needs.  We would love to provide you with our award winning service.

 

By Asheville Computer Company / AwardsNews / / 0 Comments

 

The Asheville Computer Company is proud to announce they have received the 2013 Angie’s List Super Service Award for computer service in Asheville, Arden, Fletcher and Hendersonville, NC.

———— PRESS RELEASE —————

Aaron Helps You Computer Repair Earns Esteemed 2013 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

 The Asheville Computer Company has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service in 2013.

“Only about 5 percent of the companies The Asheville Computer Company competes with in Asheville, Arden, Fletcher and Hendersonville, NC are able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”

Angie’s List Super Service Award 2013 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2013 Super Service Award logo next to company names in search results on AngiesList.com.

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Angie’s List helps consumers have happy transactions with local service professionals in more than 720 categories of service, ranging from home improvement to healthcare. More than 2 million paid households use Angie’s List to gain access to local ratings, exclusive discounts, the Angie’s List Magazine and the Angie’s List complaint resolution service.

 

windows 8 large logo
By Asheville Computer Company / NewsWindows / / 0 Comments

Windows 8 Released

Windows 8 has been released and will be installed on all new PCs purchased.  If you have an older computer but want to have the newest windows experience you can also upgrade your existing desktop or laptop.

Microsoft has put in place special pricing for those who want to upgrade from XP, Vista, or Windows 7 prior to Dececember 31st, 2012.

We can upgrade your system to Windows 8 for a flat rate of $120.00 until Dec. 31st 2012.  Windows 8 upgrade pricing will be increased by Microsoft after that date.

Give us a call today at 828-290-9092 to setup an appointment to bring your computer up-to-date with Windows 8!

 

Windows 8 Start Screen