Here at Asheville Computer Company, we can service your gaming machine. Anything from diagnosing, replacing parts, or even building you a custom machine we can do it all! This customer’s machine would not power on. We have the hardware in-store to test your gaming machine for a full diagnosis. We have everything from RAM, gaming desktop power supplies, graphics cards, and SSDs. If there is anything you would like to upgrade that we don’t have, we are happy to order it for you. Give us a call or email us about looking at your future or current gaming desktop build.
The Asheville Computer Company Earns Esteemed 2017 Angie’s List Super Service Award
Award reflects company’s consistently high level of customer service
Asheville, NC – January 17th 2018 – The Asheville Computer Company is proud to announce that it has earned the home service industry’s coveted Angie’s List Super Service Award (SSA). This award honors service professionals who have maintained exceptional service ratings and reviews on Angie’s List in 2017.
“The service providers that receive our Angie’s List Super Service Award demonstrate the level of excellence that members have come to expect,” said Angie’s List Founder Angie Hicks. “These pros are top-notch and absolutely deserve recognition for the trustworthy and exemplary customer service they exhibited in the past year and overall.”
Angie’s List Super Service Award 2017 winners have met strict eligibility requirements, which include maintaining an “A” rating in overall grade, recent grade and review period grade. The SSA winners must be in good standing with Angie’s List, pass a background check, record a current trade license attestation and abide by Angie’s List operational guidelines.
The Asheville Computer Company has been listed on Angie’s List since 2013 This is the 5th year in a row The Asheville Computer Company has received this honor.
Service company ratings are updated continually on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in multiple fields ranging from price to professionalism to punctuality.
For over two decades Angie’s List has been a trusted name for connecting consumers to top-rated service professionals. Angie’s List provides unique tools and support designed to improve the local service experience for both consumers and service professionals.
MacOS High Sierra has been available for a couple of weeks now and we are ready to upgrade your Mac to the latest version. If you are hesitant about upgrading to new releases of macOS or not sure how it works, we can help.
Instead of you upgrading and taking a chance that you have issues or the upgrade fails let us do it for you. We take the time to do a full system backup prior to upgrade. This keeps your computer and data safe if the update results in issues or fails. You can be sure that your data is safe prior to the upgrade. We upgrade you to the latest version, check compatibility with existing programs and perform additional updates as necessary. We will also check for overall system health and recommend maintenance or upgrades where possible.
High Sierra is compatible with the following models:
MacBook (Late 2009 or later)
MacBook Air (2010 or later)
MacBook Pro (2010 or later)
Mac mini (2010 or later)
Mac Pro (2010 or later)
iMac (Late 2009 or later)
If you own one of the models above give us a call to get your worry-free upgrade to macOS High Sierra.
If you have an earlier model Mac and want to get upgraded to a previous version of macOS we can help with that too. We can upgrade to any older version of macOS with the same safe process.
Most businesses grow their network over time, as needed. This leads to pieced together equipment, often consumer grade, that will have issues with reliability and effectiveness.
This project was to replace a wireless network that had been patched together over the years to provide wireless to a large church. Because it used consumer routers as access points and was a mishmash of hardware it had issues with signal strength and the ability for many users to access the system at once.
We replaced all the existing wireless access points, router and switches to upgrade to Gigabit network speeds and provide a reliable and consistent WIFI signal to the whole building under one unified network. We also replaced their existing business router to handle the increased usage now that the WIFI signal was working throughout the building and would be used more extensively.
The customer also took advantage of the network equipment’s ability to have a built-in guest network to separate the business side from the public facing side of the network.
Your business needs a fast, stable, modern and cost-effective network to function in today’s world.
We can design and build your network, both wired and wireless, from the ground up. Don’t struggle with an unreliable network or weak WIFI signal.
We can also troubleshoot, repair and upgrade your existing wired / wireless network. Whether you are a small home office in need of a couple of computers networked for file and printer sharing or a larger business needing a wireless network to cover a large warehouse. We can provide a network solution to fit all needs.
Crashplan is dropping their home and consumer levels for cloud backup. Your current subscription will be honored but after that you will need to find another cloud backup to protect your data.
If you are using Crashplan and need another solution we can help with Carbonite unlimited cloud backup.
It’s easy to get signed up and get all your data moved over to Carbonite quickly.
The base level of unlimited backup with Carbonite is $59.99 per year. It’s a great deal at around $5.00 per month for peace of mind that your data is safe and secure.
Don’t wait for your Crashplan to expire, lost family memories or lost critical business data before you contact us to get you backed up.
Article below with details about Crashplan.
We are seeing more and more Macs this year with issues, upgrades and data transfers. We happened to have 3 similar iMac models in at one time: 2 for an upgrade from an older iMac to a newer iMac and 1 having software issues.
We were able to transfer the user programs and data to the new iMac so that everything was exactly the same when they turned on the new machine.
The 3rd iMac was reset back to factory and the latest version of MacOS was installed to get it back up and running like new for it’s new owner.
If you are purchasing a new Mac and need help setting it up and transferring your data give us a call. We also purchase some older Macs or can help with recycling hardware.
We are one of the few shops in Asheville that work on both PCs and Macs.
The Outline has a great article related to tracking down government leakers based on secret dots left behind by their printers. You printer could be leaving invisible dots that can be used to track you too.
If you would like rock solid networking and WIFI connections in your business or custom home we can provide that using Ubiquiti business class networking devices and access points.
Businesses report to us dropped connections to WIFI, slow network speeds, VOIP issues, weak WIFI signals and many other issues related to using home routers and networking equipment in a business environment.
We can upgrade your business network to make it more reliable, faster and increase your up-time. This will save your business money and allow you to focus on your customers and not your network.
Don’t fight your network another day. Give us a call for all your business networking and WIFI needs.
This customer brought us a gaming PC that was overheating and having issues with performance. We quickly took a look and determined that the CPU fan needed to be replaced due to excessive build-up on the heat sink that was unable to be removed.
We replaced their existing fan and heat sink with a newer and improved version and their system was running cooler than ever!
If you are having issues with your gaming computer or want an upgrade please give us a call.
This customer wanted the latest and greatest video card for high resolution gaming on a huge monitor so they needed to upgrade their video card. They had a Nvidia 780TI, which was top of the line just a few years ago, but wanted something newer and faster for the latest games and their new, large monitor.
They chose the Nvidia 1080TI graphics card as the current champion in high resolution gaming. We replaced the existing card and loaded the updated drivers and patches to ensure that it was operating at peak performance in their custom build gaming PC.
After a few further adjustments to tweak the new gaming monitor to work with their new graphics card they were ready to go.
If you want to upgrade your gaming PC but aren’t sure where to start or what you might need then please give us a call. We can make it as painless as possible to get you back in action!