Dell Laptop – Bad Hard Drive
This customer brought us a newer Dell laptop that wouldn’t boot into Windows anymore and would only get a blue screen of death. The blue screen will show you the error that caused the boot issue but will often times be cryptic or cover a wide variety of possible issues. Through some troubleshooting we can determine if it’s a software issue caused by some corruption or a hardware issue.
In this case, the hard drive had physically failed either due to a manufacturing defect or wear and tear. Laptops are prone to have issues with traditional spinning hard drives as the platters inside spin at a very high rate of speed (5400 or 7200 revolutions per minute). If the laptop is dropped of moved suddenly there can be physical damage inside the hard drive that can manifest immediately or degrade the performance over time.
We replaced the old hard drive with a smaller solid state hard drive. This should keep any physical problems from occurring in the future, as it has no moving parts. While the ruggedness of the SSD drive is a great benefit the even greater benefit is the tremendously increase speed of the computer. Modern computers with a solid state drive installed will boot and be ready for use in less than 30 seconds and respond immediately to any user actions, such as opening files, playing videos and editing photos.
If you have an issue with your computer that seems to be getting slower over time or you are receiving messages about potential hard drive issues please contact us today to setup an appointment.
If you aren’t having issues but want to prevent possible hard drive failure or just want a speed boost then we can help you there too.
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