2016 Angies List Super Service Award
By Asheville Computer Company / AwardsBusinessNews / / 0 Comments

The Asheville Computer Company has won the Angie’s List Super Service Award for 2016 making it the 4th year in a row for this prestigious award. We previously won this award for 2015, 2014 and 2013.

Below is the press release from Angie’s List.

The Asheville Computer Company Earns Esteemed 2016 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

 The Asheville Computer Company has earned the home service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016.

This achievement is particularly significant as Angie’s List experienced unprecedented member growth in 2016. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the company added a new, free membership tier.

“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” said Angie’s List Founder Angie Hicks. “Only a fraction of the Computer Repair companies in Asheville were able to do it.”

Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

For more than 21 years, Angie’s List restricted access to its verified reviews to consumers who paid membership fees. When the company removed that barrier, some companies worried that the new, non-paying members would not be as engaged as members of the past. Experience has shown, however, that these newly added members are just as engaged – across all age groups – as prior members. Also, because the company continues to adhere to its review verification process, there has been no degradation of review quality.

“The biggest change at Angie’s List is that we are connecting even more consumers to high quality service professionals,” Hicks said. “And that’s good for everyone.”

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Angie’s List helps facilitate happy transactions between more than 4.5 million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie’s List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.

 

5 Miller Rd. South Asheville NC
By Asheville Computer Company / News / / 0 Comments

We’re almost ready to open our new shop at the corner of Hendersonville Rd and Long Shoals. We are on the corner across from First Citizens Bank, Skyland Fire Dept and Advanced Auto Parts.

We don’t have regular hours yet but you can call and setup an appointment for drop off or on-site service.

Our new address will be 5 Miller Rd. South, Asheville, NC 28803.

Asheville Computer Company Best of WNC
By Asheville Computer Company / AwardsNews / / 0 Comments

http://mountainx.com/bestofwnc/

It’s the time of year to vote for the Mountain Xpress best of WNC. It’s a really long ballot and you have to type in your choices but you only have to answer 30 to have your ballot counted.
There is a section on about the 5th page for computer repair and we would love to be nominated and hopefully win for Best Computer Repair in WNC.

Please take the time to vote and share your opinions.

Angie's List Super Service Award for Computer Repair
By Asheville Computer Company / AwardsNews / / 0 Comments

The Asheville Computer Company Earns Esteemed 2015 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

 The Asheville Computer Company has earned the service industry’s coveted Angie’s List Super Service Award for the 3rd year in a row, reflecting an exemplary year of service provided to members of the local services marketplace and consumer review site in 2015.

“Only about 5 percent of the Computer Repair companies in Asheville, Arden, Fletcher and Hendersonville area have performed so consistently well enough to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a really high standard.”

Angie’s List Super Service Award 2015 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

To be eligible for the Super Service Award businesses must accomplish the following 

  • Maintain an “A” Rating in each of the following areas:
    • Overall Grade, which averages all reviews received (3.5 GPA)
    • Recent Grade, which averages reviews from the last three years (3.5 GPA)
    • Review Period Grade, which averages reviews received since the previous November 1st to October 31st (GPA varies)
  • Must be in good standing with Angie’s List
  • Must pass a background check
  • Must be in the top 5% of businesses in the Asheville, Arden, Fletcher, and Hendersonville area

Please give us a call so we can get started helping your with your home or business computer needs.  We would love to provide you with our award winning service.  We provide computer repair and website design from Asheville to Hendersonville North Carolina.

Angies List Super Service Award 2014
By Asheville Computer Company / AwardsNews / / 0 Comments

The Asheville Computer Company has won the Angie’s List Super Service Award for the 2nd Year in a row.  This award shows our dedication to customer service and technical knowledge.  We strive to ensure that all our customers are as happy as we are to serve them.  We have met the following requirements to be awarded this prize and look forward to our award next year.

To be eligible for the Super Service Award businesses must accomplish the following 

  • Maintain an “A” Rating in each of the following areas:
    • Overall Grade, which averages all reviews received (3.5 GPA)
    • Recent Grade, which averages reviews from the last three years (3.5 GPA)
    • Review Period Grade, which averages reviews received since the previous November 1st to October 31st (GPA varies)
  • Must be in good standing with Angie’s List
  • Must pass a background check
  • Must be in the top 5% of businesses in the Asheville, Arden, Fletcher, and Hendersonville area

Please give us a call so we can get started helping your with your home or business computer needs.  We would love to provide you with our award winning service.

 

By Asheville Computer Company / AwardsNews / / 0 Comments

 

The Asheville Computer Company is proud to announce they have received the 2013 Angie’s List Super Service Award for computer service in Asheville, Arden, Fletcher and Hendersonville, NC.

———— PRESS RELEASE —————

Aaron Helps You Computer Repair Earns Esteemed 2013 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

 The Asheville Computer Company has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service in 2013.

“Only about 5 percent of the companies The Asheville Computer Company competes with in Asheville, Arden, Fletcher and Hendersonville, NC are able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”

Angie’s List Super Service Award 2013 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2013 Super Service Award logo next to company names in search results on AngiesList.com.

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Angie’s List helps consumers have happy transactions with local service professionals in more than 720 categories of service, ranging from home improvement to healthcare. More than 2 million paid households use Angie’s List to gain access to local ratings, exclusive discounts, the Angie’s List Magazine and the Angie’s List complaint resolution service.