macOS High Sierra Upgrade
By Asheville Computer Company / MacNews / / 0 Comments

MacOS High Sierra has been available for a couple of weeks now and we are ready to upgrade your Mac to the latest version. If you are hesitant about upgrading to new releases of macOS or not sure how it works, we can help.
Instead of you upgrading and taking a chance that you have issues or the upgrade fails let us do it for you. We take the time to do a full system backup prior to upgrade. This keeps your computer and data safe if the update results in issues or fails. You can be sure that your data is safe prior to the upgrade. We upgrade you to the latest version, check compatibility with existing programs and perform additional updates as necessary. We will also check for overall system health and recommend maintenance or upgrades where possible.

High Sierra is compatible with the following models:

MacBook (Late 2009 or later)
MacBook Air (2010 or later)
MacBook Pro (2010 or later)
Mac mini (2010 or later)
Mac Pro (2010 or later)
iMac (Late 2009 or later)

If you own one of the models above give us a call to get your worry-free upgrade to macOS High Sierra.
If you have an earlier model Mac and want to get upgraded to a previous version of macOS we can help with that too. We can upgrade to any older version of macOS with the same safe process.

Business WIFI Access Points
By Asheville Computer Company / BusinessRecent Work / / 0 Comments

Most businesses grow their network over time, as needed. This leads to pieced together equipment, often consumer grade, that will have issues with reliability and effectiveness.

This project was to replace a wireless network that had been patched together over the years to provide wireless to a large church. Because it used consumer routers as access points and was a mishmash of hardware it had issues with signal strength and the ability for many users to access the system at once.

We replaced all the existing wireless access points, router and switches to upgrade to Gigabit network speeds and provide a reliable and consistent WIFI signal to the whole building under one unified network. We also replaced their existing business router to handle the increased usage now that the WIFI signal was working throughout the building and would be used more extensively.

The customer also took advantage of the network equipment’s ability to have a built-in guest network to separate the business side from the public facing side of the network.

Your business needs a fast, stable, modern and cost-effective network to function in today’s world.

We can design and build your network, both wired and wireless, from the ground up. Don’t struggle with an unreliable network or weak WIFI signal.

We can also troubleshoot, repair and upgrade your existing wired / wireless network. Whether you are a small home office in need of a couple of computers networked for file and printer sharing or a larger business needing a wireless network to cover a large warehouse. We can provide a network solution to fit all needs.

 

 

 

Business WIFI Access Points
carbonite secure cloud backup
By Asheville Computer Company / BusinessMacPC / / 0 Comments

Crashplan is dropping their home and consumer levels for cloud backup. Your current subscription will be honored but after that you will need to find another cloud backup to protect your data.

If you are using Crashplan and need another solution we can help with Carbonite unlimited cloud backup.

It’s easy to get signed up and get all your data moved over to Carbonite quickly.

The base level of unlimited backup with Carbonite is $59.99 per year. It’s a great deal at around $5.00 per month for peace of mind that your data is safe and secure.

Don’t wait for your Crashplan to expire, lost family memories or lost critical business data before you contact us to get you backed up.

Article below with details about Crashplan.

https://www.theverge.com/2017/8/22/16184430/crashplan-home-shutting-down

 

 

ubiquiti business networking WIFI
By Asheville Computer Company / BusinessRecent Work / / 0 Comments

If you would like rock solid networking and WIFI connections in your business or custom home we can provide that using Ubiquiti business class networking devices and access points.

Businesses report to us dropped connections to WIFI, slow network speeds, VOIP issues, weak WIFI signals and many other issues related to using home routers and networking equipment in a business environment.

We can upgrade your business network to make it more reliable, faster and increase your up-time. This will save your business money and allow you to focus on your customers and not your network.

Don’t fight your network another day. Give us a call for all your business networking and WIFI needs.

 

780TI to 1080TI upgrade
By Asheville Computer Company / BusinessDesktopRecent Work / / 0 Comments

This customer wanted the latest and greatest video card for high resolution gaming on a huge monitor so they needed to upgrade their video card. They had a Nvidia 780TI, which was top of the line just a few years ago, but wanted something newer and faster for the latest games and their new, large monitor.

They chose the Nvidia 1080TI graphics card as the current champion in high resolution gaming. We replaced the existing card and loaded the updated drivers and patches to ensure that it was operating at peak performance in their custom build gaming PC.

After a few further adjustments to tweak the new gaming monitor to work with their new graphics card they were ready to go.

If you want to upgrade your gaming PC but aren’t sure where to start or what you might need then please give us a call. We can make it as painless as possible to get you back in action!

 

Ubiquiti Outdoor Business WIFI Setup
By Asheville Computer Company / BusinessRecent Work / / 0 Comments

This customer came to us with a need to get their WIFI signal from their main house across a lake their rental cabins. They were tired of paying high prices for a cellular hot spot for their rental guests. Charter has a connection to the main house but would not run a line to the cabins about 500ft across the lake.

We set up a Ubiquiti wireless bridge across the lake from the main house to one of their cabins. Once the distance/lake was bridged we setup a powerful outdoor WIFI access point that gives a great signal in and around the cabins.

If you need outdoor WIFI or to extend your existing network without running wires give us a call. We can also help with unreliable WIFI at your home or business.

gtx 1070 upgrade graphics card upgrade
By Asheville Computer Company / BusinessDesktopRecent Work / / 0 Comments

One of the many services we provide at The Asheville Computer Company is hardware upgrades. A commonly requested service is to upgrade the computer’s graphics card to play games more smoothly or to increase the processing power for business related design and modeling programs.

We recently upgraded a gaming machine from a standard issue graphics card to one of the newest available and powerful cards, the GTX 1070.

The customer was unable to play some modern games, at all, with their old graphics card, but with the new card the games run very smooth and will for a long time.

The benchmarks on the new graphics card were 3x – 5x better with the new card!

If you needs a graphics card upgrade for gaming or your 3D design software or are curious about other upgrades that will help your computer run better and more efficiently please give us a call to discuss your options.

 

 

2016 Angies List Super Service Award
By Asheville Computer Company / AwardsBusinessNews / / 0 Comments

The Asheville Computer Company has won the Angie’s List Super Service Award for 2016 making it the 4th year in a row for this prestigious award. We previously won this award for 2015, 2014 and 2013.

Below is the press release from Angie’s List.

The Asheville Computer Company Earns Esteemed 2016 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

 The Asheville Computer Company has earned the home service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016.

This achievement is particularly significant as Angie’s List experienced unprecedented member growth in 2016. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the company added a new, free membership tier.

“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” said Angie’s List Founder Angie Hicks. “Only a fraction of the Computer Repair companies in Asheville were able to do it.”

Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

For more than 21 years, Angie’s List restricted access to its verified reviews to consumers who paid membership fees. When the company removed that barrier, some companies worried that the new, non-paying members would not be as engaged as members of the past. Experience has shown, however, that these newly added members are just as engaged – across all age groups – as prior members. Also, because the company continues to adhere to its review verification process, there has been no degradation of review quality.

“The biggest change at Angie’s List is that we are connecting even more consumers to high quality service professionals,” Hicks said. “And that’s good for everyone.”

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Angie’s List helps facilitate happy transactions between more than 4.5 million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie’s List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.

 

Vertical Monitor Digital Sign Display
By Asheville Computer Company / Recent Work / / 0 Comments

We recently installed this 27 inch dell monitor for a customer that needed a professional level display with plenty of adjust-ability and a great picture. We chose a Dell UltraSharp 27 inch model that has the ability to move up, down, tilt and even be used as a vertical monitor. This can give you a longer view of webpages and documents, can be used as digital signage or an information kiosk for customers or staff. This monitor is only 27 inches but we can work with larger models and even TVs to display your company information.

If you have a new to display information in this fashion and would like some assistance please give us a call to discuss your needs.