macOS High Sierra Upgrade
By Asheville Computer Company / MacNews / / 0 Comments

MacOS High Sierra has been available for a couple of weeks now and we are ready to upgrade your Mac to the latest version. If you are hesitant about upgrading to new releases of macOS or not sure how it works, we can help.
Instead of you upgrading and taking a chance that you have issues or the upgrade fails let us do it for you. We take the time to do a full system backup prior to upgrade. This keeps your computer and data safe if the update results in issues or fails. You can be sure that your data is safe prior to the upgrade. We upgrade you to the latest version, check compatibility with existing programs and perform additional updates as necessary. We will also check for overall system health and recommend maintenance or upgrades where possible.

High Sierra is compatible with the following models:

MacBook (Late 2009 or later)
MacBook Air (2010 or later)
MacBook Pro (2010 or later)
Mac mini (2010 or later)
Mac Pro (2010 or later)
iMac (Late 2009 or later)

If you own one of the models above give us a call to get your worry-free upgrade to macOS High Sierra.
If you have an earlier model Mac and want to get upgraded to a previous version of macOS we can help with that too. We can upgrade to any older version of macOS with the same safe process.

It's a Mac, Mac, Mac World
By Asheville Computer Company / MacRecent Work / / 0 Comments

We are seeing more and more Macs this year with issues, upgrades and data transfers. We happened to have 3 similar iMac models in at one time: 2 for an upgrade from an older iMac to a newer iMac and 1 having software issues.

We were able to transfer the user programs and data to the new iMac so that everything was exactly the same when they turned on the new machine.

The 3rd iMac was reset back to factory and the latest version of MacOS was installed to get it back up and running like new for it’s new owner.

If you are purchasing a new Mac and need help setting it up and transferring your data give us a call. We also purchase some older Macs or can help with recycling hardware.

We are one of the few shops in Asheville that work on both PCs and Macs.

Dirty Gaming Fan
By Asheville Computer Company / DesktopRecent Work / / 0 Comments

This customer brought us a gaming PC that was overheating and having issues with performance. We quickly took a look and determined that the CPU fan needed to be replaced due to excessive build-up on the heat sink that was unable to be removed.

We replaced their existing fan and heat sink with a newer and improved version and their system was running cooler than ever!

If you are having issues with your gaming computer or want an upgrade please give us a call.

Old iMac SSD Upgrade
By Asheville Computer Company / MacRecent Work / / 0 Comments

This iMac was brought to us with the usual issues from a Mac of this age. The user reported that it was running very slow and the fans were loud. They wanted to know if they should spend the money to replace it or was there something that could be done to bring it back to life.

The price of a new iMac could range from $1200 to well over $2000 for a top of the line machine. The truth is that most people don’t need the latest and greatest Mac to do the things they need to do on a computer.

We were able to replace the old and worn out spinning hard drive with a new super fast SSD drive. This new drive is 10x faster than the old drive and runs considerably cooler and quieter. We also took the opportunity to clean the fans and vents to ensure that everything was cooling properly.

We were able to clone the old drive over to the new SSD so the only difference the user saw was the tremendous speed increase. All their files and programs were exactly as they were before the upgrade.

The end result was an iMac that actually ran faster, quieter and cooler than it did when it was new out of the box. It was taking over 5 mins for it to boot up to the desktop before the upgrade. After the upgrade it was ready to go in under 30 seconds and applications responded almost immediately when clicked.

If you have an older Mac and are considering upgrading due to slow performance or space issues then please give us a call first to explore your options. We may be able to upgrade your hard drive or increase your RAM to give you the performance boost you need to make your Mac last.

We can save you thousands over the price of a new computer.

HP Compaq Dirty Fan
By Asheville Computer Company / DesktopRecent WorkWindows / / 0 Comments

This HP Compaq computer was a bit older and hadn’t had regular maintenance in quite a while. The customer reported that it was running slow for a while and now started shutting down on it’s own.

As you can see from the before and after photos it was very dirty inside causing it to overheat and shut down to keep from doing damage to the motherboard and CPU. The CPU fan and heat sink were completely clogged with dust and not effective anymore. Once the dust has covered the fins on the heat sink the fan can no longer do it’s job. If this customer didn’t bring the computer in it would have eventually been damaged beyond repair.

We thoroughly cleaned the inside and outside of the PC to make sure there was proper airflow and it could cool effectively. We also replaced a fan that had been damaged by trying to work too hard to cool off the computer. Now it starts up and runs like new!

If it’s been a while since you have had your computer cleaned then give us a call! A little maintenance goes a long way in keeping your computer running as long as possible.

Dell Studio Power Supply
By Asheville Computer Company / DesktopPCRecent Work / / 0 Comments

The customer reported that their fairly new Dell Studio XPS would no longer turn on after a recent storm. Most of the time when pushing the power button it would turn a faint yellow color but it would not boot and there was no noise as if it was starting up.

We diagnosed it over the phone as a bad power supply and when we got it into the shop that is exactly what we found. The power supply was replaced and got it back up and running with no issues. We also took the chance to upgrade the power supply to a more powerful, reliable and cooler running model.

If your computer won’t boot or seems to have power issues bring it us to check it out and get you back up and running.

 

Complete Office Setup
By Asheville Computer Company / BusinessDesktopRecent WorkWindows / / 0 Comments

One of our recent clients ran a business with a dedicated retail office space but needed a complete setup for a office space at home. We quoted, configured, ordered and setup the entire home office setup without the user having to do any work. We can cover the whole process from start to finish with as little or as much effort on the business owners part as they want. For this customer we setup a Dell Micro PC with SSD hard drive, large Dell monitor, Epson business class inkjet printer, Microsoft Wireless Mouse and Keyboard and Adobe DC Pro.

Whether you have 1 or 10+ employees we can provide your entire business with the technology it needs to get the job done in the most efficient manner possible and without you having to manage your own IT needs. Along with procurement and setup of systems we can also setup networks: both wired and wireless, crucial backups and pre-preemptive monitoring of all systems to ensure the smooth operation of your business and resolve issues prior to them becoming an emergency.

If you know you have a need for any kind of technology in your company but are not sure what to do or don’t have the time to shop 10 stores and 1000’s of possible devices, then please give us a call and we can take care of your business’s IT needs from start to finish.

 

 

 

Custom PC power supply replacement
By Asheville Computer Company / DesktopRecent Work / / 0 Comments

This older custom PC was reported as not booting after thunderstorms rolled through the area.  It had been hard to turn on for several days prior often taking several times before it would boot all the way up and into Windows.

Eventually it would not boot at all due to a failed power supply.  We were able to replace the power supply with a much higher quality version with a much larger fan that could better handle the heat generated by this older PC build.

As we always do when we get a computer in the shop, we opened the case and cleaned it up thoroughly inside and out.  There was several years old dust and built up on all the fans, heat sinks and surfaces inside.  This kept the computer from cooling correctly and may have let the the failure of the power supply.

If you have a computer with issues starting or not starting at all it may be due to a bad power supply.  Don’t let a bad power supply cause further damage to your computer and possibly cause a loss of data and important files.

Call us today to setup a time to have your computer cleaned and checked out.

 

HP All in One SSD Hard Drive Upgrade
By Asheville Computer Company / DesktopPCRecent Work / / 0 Comments

This HP was several years old and the user reported that it had become sluggish and was waiting several minutes to boot and to open files.  Once a couple of programs were open the computer would slow to a crawl and become a pain to use.

We replaced the old standard hard drive with a new solid state hard drive.  This computer used to take over 4 minutes to boot and be ready to use.  With the new drive it boots in less than 30 seconds and it ready to go.

We can breath new life into computers that are a couple of years old by replacing the traditional spinning hard drive with a new still SSD hard drive.  These days the slowest part of many computers is the old hard drive.

If you have a computer, either PC or Mac, that is only a few years old but is slowing down and having issues contact us today to see if we can upgrade your hard drive and move all your data to a new solid state hard drive.

In most cases we are able to clone the existing hard drive to the new SSD drive and the only difference you will notice is the incredible speed.

We offer SSD hard drive upgrades in Arden, Fletcher, Asheville, Hendersonville and the surrounding areas.