mackeeper removal ram upgrade
By Asheville Computer Company / LaptopMacRecent Work / / 0 Comments

Mackeeper Removal and Ram Upgrade

A recent customer reported that their Macbook, though only a few years old, was starting to run slow and had some programs installed that they could not remove.  Although, historically, the Mac has been better at not getting virus infections, malware infestations and nuisance adware type programs, that has changed recently.  OSX is completely capable of getting infected either by a virus, malware, proxy redirect or just about any other issue a PC user would face.

In this case, it was only a program called MacKeeper. MacKeeper was installed intentionally but because a nuisance with pop-ups and constant alerts slowing down the computer and interrupting normal use.  The user was unable to uninstall it and remove it from the computer. We were able shut down the program and get all signs of it removed along with a couple of other unnecessary programs.

While working on the laptop we let the user know that only a small amount of RAM was installed and that was a major source of their slowdown.  We upgraded their ram to 8GB from 2GB and the laptop was working better than ever and had plenty of RAM to ensure that several programs and browser tabs running at the same time wouldn’t slow it down, any more.

If your Mac is being slowed down by unwanted programs that start up when you boot or you would just like it to be cleaned up give us a call. While we do the clean-up and optimization we can check the hardware to see if anything can be upgraded or needs to be replaced to make it run, even better.

 

macbook failed hard drive
By Asheville Computer Company / LaptopMacRecent Work / / 0 Comments

This customer had a Macbook that was only a couple years old but had been dropped a few times and had some wear and tear on the outside and inside. As a result, the hard drive had been damaged and refused to boot. The failed hard drive was so badly damaged no data could be recovered directly from the drive. There was also some visible damage on the outside along with a very common problem with Mac laptops, missing feet.

We replaced the hard drive with a new solid state drive (SSD) and restored their data from a time machine backup. As a result of having a good backup they didn’t lose any data even though the hard drive failed.

They get the added benefit of having a much faster hard drive and it protects against any future drops or falls the laptop may take that would damage a normal spinning hard drive.

Don’t wait for your laptop hard drive to fail before bringing it to us for a repair. If your laptop has been dropped or treated roughly and you think it’s slowing down, as a result, bring it to us to have it checked out.

 

Mac Mini Upgrade
By Asheville Computer Company / DesktopMacRecent Work / / 0 Comments

Mac Mini Upgraded – SSD and RAM

This Mac Mini was a couple of years old and was due for some upgrades.  It was working OK, but was bogging down on videos and some common tasks.  We took a look and noticed that the RAM was low for today’s standards and also we could gain a large speed boost by upgrading the hard drive to a new SSD drive.

We upgraded the RAM to 8GB of DDR3 laptop style memory and cloned the hard drive over to a new 500 GB solid state drive.  While the original computer came with 4GB of RAM it’s a little low for today’s computing needs.  8GB of RAM is quickly becoming the standard for modern computers and that’s what this user needed to ensure that the computer wouldn’t be slowed down by running out of RAM when editing large files in Photoshop or even browsing the web with multiple tabs open at the same time.

The new SSD hard drive is what gives this Mac Mini it’s biggest speed boost.  Removing the old and slow mechanical drive and replacing it with a solid state hard drive makes this Mac Mini faster than it was when it was brand new.  It also reduces heat and fan noise which can be a concern on these older Mac Mini computers.

If you have a Mac, either old or new, it can probably be upgraded to make it faster or add years to an aging machine. This can save you the cost of replacing an expensive computer.

 

Windows quicktime hack
By Asheville Computer Company / NewsPCWindows / / 0 Comments

If you have a PC and have QuickTime installed it’s time to get rid of it quick 🙂

Apple and the US government are telling customers with a Windows operating system that QuickTime is no longer being updated and has potential security issues that could let hackers into your computer.

Quicktime was used as a video player in the past but hasn’t had a major update on the Windows side since 2005. On the Mac side it’s last major update was in 2009 and Apple will continue to support it there.

Quicktime is still available for download as some users still need it for certain programs and activities but the vast majority of users haven’t used it in a long time and don’t need it anymore.

As of now, there aren’t any known cases of an infection through one of these vulnerabilities but it’s probably only a matter of time before they are exploited.

You can check out the CCN Money article below for more details.

http://money.cnn.com/2016/04/15/technology/windows-quicktime/index.html?sr=twmoney041516windows-quicktime0531PMVODtopLink&linkId=23477807

Quicktime can be removed through the normal Windows uninstall process but if you have any issues or aren’t quite sure how to do it please contact us. In most cases we can connect remotely and get it uninstalled in a very short time.

older dirty imac ssd upgrade
By Asheville Computer Company / DesktopMacRecent Work / / 0 Comments

SSD Upgrade for Dirty Older iMac

This older iMac was brought to us do to it being very slow when trying to open files or use any programs.  Initially the user thought that it was because their hard drive was full.  We ran diagnostics on the hard drive and determined the slowness was due to a failing, not full, hard drive.

We could have replaced the hard drive with a slower traditional model but chose to upgrade it to a newer, faster SSD (solid state drive).  This gave the user plenty of space and had the iMac running better than when it was new.

While we had the iMac open to replace the hard drive we took the chance to clean out the fans and heat sinks along with all the accumulated dust over the years.  Between the new SSD drive running considerably cooler than a normal hard drive and the cleaning this iMac should be running faster and cooler than ever.

These upgrades can add several years to an again Apple Mac computer, whether an iMac or Macbook.

If you have a Mac that is slowing down after a few years give us a call to get the hard drive upgraded and breath new life into your aging machine.

Imac upgraded to fast SSD
By Asheville Computer Company / DesktopMacRecent Work / / 0 Comments

This iMac was very slow to boot up over 5 mins and would get the spinning rainbow pinwheel every time the user tried to do anything.  The slow, failing hard drive made the Mac basically unusable.  Opening an e-mail or webpage would take several minutes.

We opened up the iMac and cleaned all the fans, backed up the current OSX install completely, installed a new SSD drive and put the all the customers data and programs back in place on the new drive.  The customer didn’t notice any difference except that the Mac worked faster than it did when it was new.

If you have a Mac computer and are experiencing slow boot times or the dreaded rainbow pinwheel please call us to discuss your options of repairing or replacing your hard drive or even upgrading to a new SSD drive.

We service Macs in all Asheville areas including Hendersonville, Fletcher, Arden, Biltmore Park, Skyland and Fairview.

Upgraded iMac to Solid State Hard Drive (SSD)
By Asheville Computer Company / DesktopMacRecent Work / / 0 Comments

This iMac had a failing, slow hard drive and instead of replacing it with a standard hard drive we chose to upgrade to a much faster Solid State Drive (SSD).  We cloned over the drive so that the user could pick up exactly where they left off with no need to re-install programs or data.

This boosted the performance so that it was better than when the iMac was new.

If you have a failing hard drive or just want a performance boost with your Mac please contact us today.

 

By Asheville Computer Company / DesktopMacRecent Work / / 0 Comments

We upgraded this older model iMac that was running slow and had repeated issues with its hard drive to a new blazingly fast SSD drive.  The iMac previously took over 5 mins to completely boot and it up and ready to use in under 30 seconds.  It not only improves the boot speed but every task from web browsing to opening your photos albums to watching movies.  Solid State Drives (SSD) remove all the slow moving parts from older mechanical hard drives to give your Mac or PC better performance than it had straight from the factory.  It also reduces the usual heat and noise from a traditional hard drive.

Call us today to upgrade your PC or Mac to a new SSD drive for only $120 labor plus parts.

Every customer who has upgraded to an SSD has been more than pleased and happy with the performance boost.

Older imac ssd upgrade
By Asheville Computer Company / DesktopMacRecent Work / / 0 Comments

This customer’s iMac was reported as running slow, over heating, and the fans were very loud.  We opened it up and discovered that it was very clogged with dust and debris causing it to get very hot and run slowly.  We cleaned the boards and fans and upgraded the hard drive to an SSD (solid state drive) to reduce the heat even further and give a huge speed boost.

If you have an older Mac that doesn’t seem to be running as well as it should then please contact us so we can take a look and let you know your options.