780TI to 1080TI upgrade
By Asheville Computer Company / BusinessDesktopRecent Work / / 0 Comments

This customer wanted the latest and greatest video card for high resolution gaming on a huge monitor so they needed to upgrade their video card. They had a Nvidia 780TI, which was top of the line just a few years ago, but wanted something newer and faster for the latest games and their new, large monitor.

They chose the Nvidia 1080TI graphics card as the current champion in high resolution gaming. We replaced the existing card and loaded the updated drivers and patches to ensure that it was operating at peak performance in their custom build gaming PC.

After a few further adjustments to tweak the new gaming monitor to work with their new graphics card they were ready to go.

If you want to upgrade your gaming PC but aren’t sure where to start or what you might need then please give us a call. We can make it as painless as possible to get you back in action!

 

gtx 1070 upgrade graphics card upgrade
By Asheville Computer Company / BusinessDesktopRecent Work / / 0 Comments

One of the many services we provide at The Asheville Computer Company is hardware upgrades. A commonly requested service is to upgrade the computer’s graphics card to play games more smoothly or to increase the processing power for business related design and modeling programs.

We recently upgraded a gaming machine from a standard issue graphics card to one of the newest available and powerful cards, the GTX 1070.

The customer was unable to play some modern games, at all, with their old graphics card, but with the new card the games run very smooth and will for a long time.

The benchmarks on the new graphics card were 3x – 5x better with the new card!

If you needs a graphics card upgrade for gaming or your 3D design software or are curious about other upgrades that will help your computer run better and more efficiently please give us a call to discuss your options.

 

 

Old iMac SSD Upgrade
By Asheville Computer Company / MacRecent Work / / 0 Comments

This iMac was brought to us with the usual issues from a Mac of this age. The user reported that it was running very slow and the fans were loud. They wanted to know if they should spend the money to replace it or was there something that could be done to bring it back to life.

The price of a new iMac could range from $1200 to well over $2000 for a top of the line machine. The truth is that most people don’t need the latest and greatest Mac to do the things they need to do on a computer.

We were able to replace the old and worn out spinning hard drive with a new super fast SSD drive. This new drive is 10x faster than the old drive and runs considerably cooler and quieter. We also took the opportunity to clean the fans and vents to ensure that everything was cooling properly.

We were able to clone the old drive over to the new SSD so the only difference the user saw was the tremendous speed increase. All their files and programs were exactly as they were before the upgrade.

The end result was an iMac that actually ran faster, quieter and cooler than it did when it was new out of the box. It was taking over 5 mins for it to boot up to the desktop before the upgrade. After the upgrade it was ready to go in under 30 seconds and applications responded almost immediately when clicked.

If you have an older Mac and are considering upgrading due to slow performance or space issues then please give us a call first to explore your options. We may be able to upgrade your hard drive or increase your RAM to give you the performance boost you need to make your Mac last.

We can save you thousands over the price of a new computer.

mackeeper removal ram upgrade
By Asheville Computer Company / LaptopMacRecent Work / / 0 Comments

A recent customer reported that their Macbook, though only a few years old, was starting to run slow and had some programs installed that they could not remove.  Although, historically, the Mac has been better at not getting virus infections, malware infestations and nuisance adware type programs, that has changed recently.  OSX is completely capable of getting infected either by a virus, malware, proxy redirect or just about any other issue a PC user would face.

In this case, it was only a program called MacKeeper. MacKeeper was installed intentionally but because a nuisance with pop-ups and constant alerts slowing down the computer and interrupting normal use.  The user was unable to uninstall it and remove it from the computer. We were able shut down the program and get all signs of it removed along with a couple of other unnecessary programs.

While working on the laptop we let the user know that only a small amount of RAM was installed and that was a major source of their slowdown.  We upgraded their ram to 8GB from 2GB and the laptop was working better than ever and had plenty of RAM to ensure that several programs and browser tabs running at the same time wouldn’t slow it down, any more.

If your Mac is being slowed down by unwanted programs that start up when you boot or you would just like it to be cleaned up give us a call. While we do the clean-up and optimization we can check the hardware to see if anything can be upgraded or needs to be replaced to make it run, even better.

 

macbook failed hard drive
By Asheville Computer Company / LaptopMacRecent Work / / 0 Comments

This customer had a Macbook that was only a couple years old but had been dropped a few times and had some wear and tear on the outside and inside. As a result, the hard drive had been damaged and refused to boot. The failed hard drive was so badly damaged no data could be recovered directly from the drive. There was also some visible damage on the outside along with a very common problem with Mac laptops, missing feet.

We replaced the hard drive with a new solid state drive (SSD) and restored their data from a time machine backup. As a result of having a good backup they didn’t lose any data even though the hard drive failed.

They get the added benefit of having a much faster hard drive and it protects against any future drops or falls the laptop may take that would damage a normal spinning hard drive.

Don’t wait for your laptop hard drive to fail before bringing it to us for a repair. If your laptop has been dropped or treated roughly and you think it’s slowing down, as a result, bring it to us to have it checked out.

 

Dell 5588 SSD upgrade
By Asheville Computer Company / LaptopRecent Work / / 0 Comments

This customer brought us a fairly new Dell 5588 laptop that was working fine but was starting to feel a little sluggish. Even a new computer with a fast processor and lots of RAM can feel slow and sluggish due to the old spinning 5400 rpm hard drive.  The hard drive, especially the slow 5400 rpm mechanical drives, are the slowest part of a modern computer and causes most of the bottlenecks that most people experience when using their computer.

We upgraded this drive to an SSD that made this laptop faster than it was when it came out of the box.  Most manufacturers skimp on the hard drive speed and give you more space than you need because the large number looks attractive to buyers.

We know from experience that an SSD hard drive upgrade for your desktop or laptop can make a huge difference in the performance and enjoyment of your computer.  We can upgrade almost any computer and can do so with a fast turn around.

Don’t spend another frustrating day waiting on your Mac of PC computer.  Bring it to us and we will make it fly.

 

Mac Mini Upgrade
By Asheville Computer Company / DesktopMacRecent Work / / 0 Comments

This Mac Mini was a couple of years old and was due for some upgrades.  It was working OK, but was bogging down on videos and some common tasks.  We took a look and noticed that the RAM was low for today’s standards and also we could gain a large speed boost by upgrading the hard drive to a new SSD drive.

We upgraded the RAM to 8GB of DDR3 laptop style memory and cloned the hard drive over to a new 500 GB solid state drive.  While the original computer came with 4GB of RAM it’s a little low for today’s computing needs.  8GB of RAM is quickly becoming the standard for modern computers and that’s what this user needed to ensure that the computer wouldn’t be slowed down by running out of RAM when editing large files in Photoshop or even browsing the web with multiple tabs open at the same time.

The new SSD hard drive is what gives this Mac Mini it’s biggest speed boost.  Removing the old and slow mechanical drive and replacing it with a solid state hard drive makes this Mac Mini faster than it was when it was brand new.  It also reduces heat and fan noise which can be a concern on these older Mac Mini computers.

If you have a Mac, either old or new, it can probably be upgraded to make it faster or add years to an aging machine. This can save you the cost of replacing an expensive computer.

 

Windows 10 free upgrade ending
By Asheville Computer Company / PCWindows / / 0 Comments

If you are on Windows 7 or 8 and want the free upgrade to Windows 10 then you only have a few more months.

We recommend you make sure your computer is in great shape and ready for the upgrade before making the move. This will ensure it goes smoothly and that if problems arise we can take care of them.

Give us a call to schedule your upgrade.

 

Dell Laptop Failed Hard Drive
By Asheville Computer Company / LaptopPCRecent Work / / 0 Comments

This customer brought us a newer Dell laptop that wouldn’t boot into Windows anymore and would only get a blue screen of death.  The blue screen will show you the error that caused the boot issue but will often times be cryptic or cover a wide variety of possible issues.  Through some troubleshooting we can determine if it’s a software issue caused by some corruption or a hardware issue.

In this case, the hard drive had physically failed either due to a manufacturing defect or wear and tear.  Laptops are prone to have issues with traditional spinning hard drives as the platters inside spin at a very high rate of speed (5400 or 7200 revolutions per minute).  If the laptop is dropped of moved suddenly there can be physical damage inside the hard drive that can manifest immediately or degrade the performance over time.

We replaced the old hard drive with a smaller solid state hard drive.  This should keep any physical problems from occurring in the future, as it has no moving parts.  While the ruggedness of the SSD drive is a great benefit the even greater benefit is the tremendously increase speed of the computer.  Modern computers with a solid state drive installed will boot and be ready for use in less than 30 seconds and respond immediately to any user actions, such as opening files, playing videos and editing photos.

If you have an issue with your computer that seems to be getting slower over time or you are receiving messages about potential hard drive issues please contact us today to setup an appointment.

If you aren’t having issues but want to prevent possible hard drive failure or just want a speed boost then we can help you there too.

 

Windows 10 Wont Boot on Acer
By Asheville Computer Company / LaptopPCRecent Work / / 0 Comments

The user of this laptop was forced into a Windows 10 update and when it completed it would no longer boot into Windows.  The computer would start to boot into the new Windows 10 and would hang for hours on a spinning waiting icon.

We were able to clear the update and get the laptop to boot correctly again and repair any damage done by the unwanted Windows 10 upgrade.  Windows 10 works now once any issues had been sorted out with the laptop before the upgrade.

Windows 10 has been out for about 6 months at this point and Microsoft is getting aggressive with updating Windows 7 and 8 users.  You should still get a choice on whether or not you want to upgrade but sometimes they are hiding it in amongst other updates you might want.

If you have had issues with a planned Windows 10 upgrade or have been upgraded without knowing it then please contact us today to either revert back to Windows 7 or 8 (you have 30 days after the upgrade to go back) or fix any upgrade issues.

Please call us today to schedule a time to repair your laptop or desktop with Windows 10 upgrade issues.