Windows 10 free upgrade ending
By Asheville Computer Company / PCWindows / / 0 Comments

If you are on Windows 7 or 8 and want the free upgrade to Windows 10 then you only have a few more months.

We recommend you make sure your computer is in great shape and ready for the upgrade before making the move. This will ensure it goes smoothly and that if problems arise we can take care of them.

Give us a call to schedule your upgrade.

 

Dell Laptop Failed Hard Drive
By Asheville Computer Company / LaptopPCRecent Work / / 0 Comments

Dell Laptop – Bad Hard Drive

This customer brought us a newer Dell laptop that wouldn’t boot into Windows anymore and would only get a blue screen of death.  The blue screen will show you the error that caused the boot issue but will often times be cryptic or cover a wide variety of possible issues.  Through some troubleshooting we can determine if it’s a software issue caused by some corruption or a hardware issue.

In this case, the hard drive had physically failed either due to a manufacturing defect or wear and tear.  Laptops are prone to have issues with traditional spinning hard drives as the platters inside spin at a very high rate of speed (5400 or 7200 revolutions per minute).  If the laptop is dropped of moved suddenly there can be physical damage inside the hard drive that can manifest immediately or degrade the performance over time.

We replaced the old hard drive with a smaller solid state hard drive.  This should keep any physical problems from occurring in the future, as it has no moving parts.  While the ruggedness of the SSD drive is a great benefit the even greater benefit is the tremendously increase speed of the computer.  Modern computers with a solid state drive installed will boot and be ready for use in less than 30 seconds and respond immediately to any user actions, such as opening files, playing videos and editing photos.

If you have an issue with your computer that seems to be getting slower over time or you are receiving messages about potential hard drive issues please contact us today to setup an appointment.

If you aren’t having issues but want to prevent possible hard drive failure or just want a speed boost then we can help you there too.

 

Windows 10 Wont Boot on Acer
By Asheville Computer Company / LaptopPCRecent Work / / 0 Comments

The user of this laptop was forced into a Windows 10 update and when it completed it would no longer boot into Windows.  The computer would start to boot into the new Windows 10 and would hang for hours on a spinning waiting icon.

We were able to clear the update and get the laptop to boot correctly again and repair any damage done by the unwanted Windows 10 upgrade.  Windows 10 works now once any issues had been sorted out with the laptop before the upgrade.

Windows 10 has been out for about 6 months at this point and Microsoft is getting aggressive with updating Windows 7 and 8 users.  You should still get a choice on whether or not you want to upgrade but sometimes they are hiding it in amongst other updates you might want.

If you have had issues with a planned Windows 10 upgrade or have been upgraded without knowing it then please contact us today to either revert back to Windows 7 or 8 (you have 30 days after the upgrade to go back) or fix any upgrade issues.

Please call us today to schedule a time to repair your laptop or desktop with Windows 10 upgrade issues.

HP All in One SSD Hard Drive Upgrade
By Asheville Computer Company / DesktopPCRecent Work / / 0 Comments

HP All in One SSD Upgrade

This HP was several years old and the user reported that it had become sluggish and was waiting several minutes to boot and to open files.  Once a couple of programs were open the computer would slow to a crawl and become a pain to use.

We replaced the old standard hard drive with a new solid state hard drive.  This computer used to take over 4 minutes to boot and be ready to use.  With the new drive it boots in less than 30 seconds and it ready to go.

We can breath new life into computers that are a couple of years old by replacing the traditional spinning hard drive with a new still SSD hard drive.  These days the slowest part of many computers is the old hard drive.

If you have a computer, either PC or Mac, that is only a few years old but is slowing down and having issues contact us today to see if we can upgrade your hard drive and move all your data to a new solid state hard drive.

In most cases we are able to clone the existing hard drive to the new SSD drive and the only difference you will notice is the incredible speed.

We offer SSD hard drive upgrades in Arden, Fletcher, Asheville, Hendersonville and the surrounding areas.

Windows 10 Forced Upgrade and how to prevent it
By Asheville Computer Company / NewsPCWindows / / 0 Comments

Microsoft has recently changed the status of the the upgrade to Windows 10 from an “OPTIONAL” update to “RECOMMENDED”.  This doesn’t mean there is more reason to upgrade than before but it does mean that you may see a confusing prompt that the upgrade to Windows 10 has started.

If you get the Windows screen that tells you the upgrade has started (similar to picture below) you will need to decline to keep the upgrade from proceeding.  You will probably get several more prompts between now and July 2016 for the upgrade and will need to decline every time.

If you are upgraded to Windows 10 without clicking Accept or without your knowledge you still have 30 days to revert back to Windows 7 or 8.

Microsoft accept Windows 10 upgrade

If you would like to us to clean up your computer and upgrade to Windows 10, the right way, please let us know.  We do a thorough clean up and repair prior to the upgrade along with gathering the required driver updates.  This is to ensure that it goes smoothly and no issues arise from the upgrade.

If you have issues with your Windows 10 upgrade or would like help in reverting back to Windows 7 or 8 or any other computer repair needs please contact us and we would be glad to help.

 

Upgrade of a toshiba laptop to a new much faster solid state drive
By Asheville Computer Company / LaptopPCRecent Work / / 0 Comments

This customer had an older Toshiba laptop with failing hard drive that they wanted to use a backup laptop.  We replaced the older spinning hard drive with a new SSD hard drive.  Boot times were reduced to under 25 seconds as opposed to over 2 minutes with the old hard drive.

If you have an older laptop or desktop that is acting sluggish contact us and let us see if we can upgrade your hard drive to a solid state drive and get it back to better than new.

 

Transferred data from old, bad HP laptop to a new Dell laptop
By Asheville Computer Company / LaptopPCRecent Work / / 0 Comments

 

 

This customer’s laptop would not longer boot due to a bad motherboard.

Due to the laptop’s age they opted to invest in a new more modern laptop.

We setup the new laptop and transferred all their data to the new laptop.  We even put their old hard drive into an external case so it could be used to backup the new laptop via USB!

If you have a new computer and want to have all your info including photos, documents, music, favorites and all other personal files then give us a call.  We can make the setup of your new computer painless and enjoyable.

Very Dirty Acer Desktop Clean-up
By Asheville Computer Company / DesktopPCRecent Work / / 0 Comments

Dirty Acer Desktop Clean-up

 

This user was getting a new Dell PC but wanted to keep their previous PC as a backup and 2nd computer for the home.  We were able to physically clean the years of dirt and dust from inside and the bloated software running on the computer to make it run better than it had in years.  We also added more RAM to speed things up even more.

If you are upgrading to a new computer you may still have some life left in your old computer!  Call us at 828.290.9092 to setup a time to have yours cleaned up.

Failing hard drive replaced in laptop
By Asheville Computer Company / LaptopPCRecent Work / / 0 Comments

The customer reported slow booting sometimes, sluggish programs, random restarts and blue screens, and eventually the laptop wouldn’t start correctly even in Windows safe mode.

The hard drive was failing but had not yet totally failed.  This is the time when data may still be able to be retrieved and moved to a new hard drive.  Please do not wait until it’s too late to have your computer diagnosed for strange issues.  It may be too late to save your data!

We were able to clone this hard drive completely on to a larger hard drive.  The user had a 100% copy of all their data and a bigger hard drive!

If your computer is acting strangely please contact us and we can fix it before it’s too late.

We service all areas in Fletcher, Arden, Biltmore Park, Fletcher and Hendersonville.

 

 

 

 

windows 8 large logo
By Asheville Computer Company / NewsWindows / / 0 Comments

Windows 8 Released

Windows 8 has been released and will be installed on all new PCs purchased.  If you have an older computer but want to have the newest windows experience you can also upgrade your existing desktop or laptop.

Microsoft has put in place special pricing for those who want to upgrade from XP, Vista, or Windows 7 prior to Dececember 31st, 2012.

We can upgrade your system to Windows 8 for a flat rate of $120.00 until Dec. 31st 2012.  Windows 8 upgrade pricing will be increased by Microsoft after that date.

Give us a call today at 828-290-9092 to setup an appointment to bring your computer up-to-date with Windows 8!

 

Windows 8 Start Screen