If you are on Windows 7 or 8 and want the free upgrade to Windows 10 then you only have a few more months.
We recommend you make sure your computer is in great shape and ready for the upgrade before making the move. This will ensure it goes smoothly and that if problems arise we can take care of them.
Give us a call to schedule your upgrade.
If you have a PC and have QuickTime installed it’s time to get rid of it quick 🙂
Apple and the US government are telling customers with a Windows operating system that QuickTime is no longer being updated and has potential security issues that could let hackers into your computer.
Quicktime was used as a video player in the past but hasn’t had a major update on the Windows side since 2005. On the Mac side it’s last major update was in 2009 and Apple will continue to support it there.
Quicktime is still available for download as some users still need it for certain programs and activities but the vast majority of users haven’t used it in a long time and don’t need it anymore.
As of now, there aren’t any known cases of an infection through one of these vulnerabilities but it’s probably only a matter of time before they are exploited.
You can check out the CCN Money article below for more details.
Quicktime can be removed through the normal Windows uninstall process but if you have any issues or aren’t quite sure how to do it please contact us. In most cases we can connect remotely and get it uninstalled in a very short time.
The user of this laptop was forced into a Windows 10 update and when it completed it would no longer boot into Windows. The computer would start to boot into the new Windows 10 and would hang for hours on a spinning waiting icon.
We were able to clear the update and get the laptop to boot correctly again and repair any damage done by the unwanted Windows 10 upgrade. Windows 10 works now once any issues had been sorted out with the laptop before the upgrade.
Windows 10 has been out for about 6 months at this point and Microsoft is getting aggressive with updating Windows 7 and 8 users. You should still get a choice on whether or not you want to upgrade but sometimes they are hiding it in amongst other updates you might want.
If you have had issues with a planned Windows 10 upgrade or have been upgraded without knowing it then please contact us today to either revert back to Windows 7 or 8 (you have 30 days after the upgrade to go back) or fix any upgrade issues.
Please call us today to schedule a time to repair your laptop or desktop with Windows 10 upgrade issues.
This HP was several years old and the user reported that it had become sluggish and was waiting several minutes to boot and to open files. Once a couple of programs were open the computer would slow to a crawl and become a pain to use.
We replaced the old standard hard drive with a new solid state hard drive. This computer used to take over 4 minutes to boot and be ready to use. With the new drive it boots in less than 30 seconds and it ready to go.
We can breath new life into computers that are a couple of years old by replacing the traditional spinning hard drive with a new still SSD hard drive. These days the slowest part of many computers is the old hard drive.
If you have a computer, either PC or Mac, that is only a few years old but is slowing down and having issues contact us today to see if we can upgrade your hard drive and move all your data to a new solid state hard drive.
In most cases we are able to clone the existing hard drive to the new SSD drive and the only difference you will notice is the incredible speed.
We offer SSD hard drive upgrades in Arden, Fletcher, Asheville, Hendersonville and the surrounding areas.
Microsoft has recently changed the status of the the upgrade to Windows 10 from an “OPTIONAL” update to “RECOMMENDED”. This doesn’t mean there is more reason to upgrade than before but it does mean that you may see a confusing prompt that the upgrade to Windows 10 has started.
If you get the Windows screen that tells you the upgrade has started (similar to picture below) you will need to decline to keep the upgrade from proceeding. You will probably get several more prompts between now and July 2016 for the upgrade and will need to decline every time.
If you are upgraded to Windows 10 without clicking Accept or without your knowledge you still have 30 days to revert back to Windows 7 or 8.
If you would like to us to clean up your computer and upgrade to Windows 10, the right way, please let us know. We do a thorough clean up and repair prior to the upgrade along with gathering the required driver updates. This is to ensure that it goes smoothly and no issues arise from the upgrade.
If you have issues with your Windows 10 upgrade or would like help in reverting back to Windows 7 or 8 or any other computer repair needs please contact us and we would be glad to help.
This customer had a very old Windows Vista Dell laptop and was in the market for a new Windows 10 laptop. We found a great deal on a Windows 10 laptop and transferred the customers data including (photos, documents, music, favorites, downloads, mail, etc.) to the new laptop.
When we delivered the new laptop we also setup their ATT U-verse router for wireless and setup a new wireless printer. The customer was very happy with their new much faster laptop and extra happy that everything was now wireless.
If you are in the market for a new computer and need data transferred or would like a printer setup please contact us today.