Managed IT services in Fletcher, NC
We support businesses in Fletcher and across Henderson County from our office in Arden. Most issues are fixed remotely, and a tech comes on site when the problem needs hands on the hardware.
Business IT support in Fletcher
Fletcher is right next door to our Arden office, so on-site visits here are among the quickest we make. Businesses around the airport, along Hendersonville Road and in the industrial parks off I-26 get the same tech pod and the same short drive.
Most problems never need a visit. We fix them remotely, often while you're still on the phone, because your techs already know your setup.
Offices, shops and warehouses
Fletcher businesses mix offices with shop floors and warehouses, and the network has to cover all of it. We design and manage UniFi networks with Wi-Fi that reaches the back of the building, cabling done properly, and cameras without per-camera fees. See our networking, cabling and camera work.
What you can expect
You get a named primary tech and a secondary who back each other up. Every computer gets monitoring, updates, backup and layered security. Managed IT is month to month, with a predictable monthly price per computer.
Internet options in Fletcher
Fletcher is in Henderson County, where the cable provider is Optimum (it bought Morris Broadband in 2021). AT&T Fiber and ERC Broadband fiber reach parts of the area. Where AT&T Fiber or ERC Broadband reaches your building, that's our first pick. We've had far fewer headaches with fiber than with Optimum, and for most offices a 1 gig plan with matching upload and download speeds is the sweet spot. The faster tiers only help if your firewall and switches can actually keep up.
Whatever you choose, we can add a second connection as a backup so the office stays online when the main line goes down, and we handle the switch for you: checking what's available at your address, setting up the new connection and making sure phones and point of sale keep working.
Guides for Fletcher business owners
What Fletcher businesses get
One local team for the computers, the network, the email and the phones.
Help desk and managed ITMonitoring, updates and real people on the phone, from a tech pod that knows your setup.
On-site supportWhen a problem needs hands on the hardware, a tech from our Arden office comes to you in Fletcher.
Layered cybersecurityEmail hardening, DNS filtering, SentinelOne with 24/7 monitoring and staff training, designed to stop as much as possible.
Backup and recoveryComputer and Microsoft 365 backups that alert us the moment one fails.
Microsoft 365 and emailSetup, migrations and locked-down accounts, so email works and stays yours.
Network, Wi-Fi and cablingUniFi networks, Wi-Fi that reaches every room, cabling and cameras.
Questions Fletcher businesses ask
How fast can you get someone on site in Fletcher?
Most issues are fixed remotely within minutes of your call. When something needs hands on the hardware, a tech from our Arden office comes to you in Fletcher.
What does managed IT cost for a small business?
A predictable monthly price per computer, with support billed only as you use it, or one all-in monthly rate if you prefer. See our pricing page for how it works.
Can you take over from our current IT provider?
Yes. We handle the handoff with your current provider so nothing gets lost in the switch.
Do you work with home users?
We focus on businesses. That's what lets us know each client's setup well.
Can you run cabling and cameras in a warehouse or shop?
Yes. We do low-voltage cabling, Wi-Fi for large spaces and UniFi camera systems, then manage the network so it keeps working.
How close is your office to Fletcher?
Our office is on Airport Road in Arden, right next to Fletcher, so on-site visits here are quick.