Predictable IT Costs. Proactive Support.

At Asheville Computer Company, we don’t believe in the old “break-fix” model where you only call when something is broken (and pay big, unexpected bills). Instead, we provide proactive IT services designed to reduce issues before they happen — with costs that scale fairly with your usage.

While our pricing is not “all-you-can-eat,” it is far more predictable than break-fix, and it ensures your business gets the right level of support each month without overpaying.

How Our Pricing Works

Your monthly invoice reflects the support and services your business actually uses. Costs may vary slightly month to month, but you’ll never be surprised by runaway expenses.

Several factors shape your monthly IT investment:

Number of Users & Devices – More employees or workstations = more coverage.
Support Level Needed – Some months require more onsite visits, others less.
Cybersecurity & Compliance – HIPAA, PCI, and other requirements add extra protection.
Cloud, Backup & Disaster Recovery – The more robust your systems, the more ongoing management.

What You Get With Asheville Computer Company

Whether it’s a light month or a heavy one, you’ll always receive proactive care:

✅ Ongoing monitoring & maintenance
✅ Managed Wi-Fi & networking support
✅ Cybersecurity protection & compliance management
✅ Cloud services & Microsoft 365 management
✅ Backup & disaster recovery solutions
✅ Help desk & on-demand support when needed
✅ IT strategy & consulting (your vCIO partner)

Why Businesses Choose Us

We partner with dental practices, medical offices, law firms, nonprofits, manufacturers, and more across Western North Carolina. Our clients choose us because:

We prevent downtime with proactive care
Costs are predictable compared to break-fix
We offer local, responsive support when it’s needed most