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20:15 06 Jul 17
I needed help transferring some files from a sick laptop, a simple project for a techie, but important and worrisome for me. Aaron responded quickly and with understanding. He communicated well, did a quick job on those files, made helpful suggestions, was patient with my questions, and was great to work with. I recommend his services and easy-to-access shop in Asheville, for sure. Thanks Aaron!
15:48 02 Jun 17
Aaron has always proven to be reliable and trustworthy for our computer related issues for repair and information. When we have problems in office he comes over in a timely manner to help us resolve our issues. First class service in every aspect.
11:57 28 May 17
Aaron solved my problems in a quick, easy to understand and very efficient manner. I would definitely go back to him if I need help again.
William G Dockendorf
21:38 10 Mar 17
Transferred all files onto a new notebook and checked existing machine for issues and resolved the problem overnight. Very efficient and pleasant service at a reasonable price. A wonderful asset to have in South Asheville.
03:48 20 Jul 17
They were very quick to respond and made a house call. They solved all of the issues with my Mac. I was very pleased with the service.
12:49 05 Aug 17
Great people. Needed some help setting up my business and all I had to do was walk in. Aaron took care of the rest. Hassle free and I've had questions after the fact no issues getting help. Thank you!!
Ann Marie Sindt
16:14 19 Aug 17
Aaron and his team listen to every issue and concern about my computers. They have helped me personally and with my business. I always feel like they have my best interest in mind. They are fast and extremely dedicated to their work. I recommend them highly.
16:41 12 Sep 17
Aaron was so gracious and saw me as a walk in on a day that he would normally take appointments only. The issue was just with the wifi adapter, which had been turned off, and he fixed it quickly and didn't even charge me! Very personable and knowledgeable. Thanks Aaron!
15:21 13 Sep 17
Asheville Computer Company - super job on all of our business and home projects. On time, professional, patient... really listens to our questions so we can learn how to operate all of our equipment, advanced knowledge to select the best new products and timely installation. We have tried several local companies and absolutely no one compares to Asheville Computer Co.
13:33 15 Sep 17
Aaron is everything I could hope for in a computer specialist. He is highly knowledgeable, punctual, reliable, committed, patient, and has great people skills. He addresses all of my computer issues and questions with ease. When I pick up the phone to call him, I breathe a huge sigh of relief. He rescues my mental health as well as the internal health of my computer. I'm amazed at the wealth of his knowledge and ability to trouble shoot. Call him!
01:26 22 Sep 17
Aaron was polite and treated me with gentleness. Why I say this is because I am not computer savvy. He walked me through my issue step by step allowing me to take each step with his knowledge of my situation. Everything was resolved within ten minutes and it was painless. Aaron never made me feel inadequate. Thank you Aaron. You are my go to computer guru. I will definitely send my friends to you. Judith Ann
13:36 22 Sep 17
Asheville Computer has consistently exceeded all of my expectations for service and honesty. Unlike the "geeky" service place, Aaron is willing to work WITH a customer to both help the customer and SAVE money. Asheville Computer has recently saved me hundreds of dollars in repairs and replacements because, unlike other stores, Aaron takes time to explain options, and he's willing to think "out of the box". I strongly recommend that anyone needing the services of a friendly, competent, and caring computer repair service call on Asheville Computer.
23:59 29 Sep 17
Great service & reasonable prices. We have used Aaron/Asheville Computer Company several times now and we are completely satisfied with the work done. We would highly recommend Asheville Computer to anyone looking for quality work.
20:02 12 Oct 17
Aaron was very helpful with my computer problem. He came the day after I called him he was also on time. He gave me a lot of information that I needed to be aware of. I will recommend him to any one. His work is also the best. Thanks, Aaron.
19:56 23 Oct 17
As a web/graphic designer, it is very important that my computers are up-to-date, and work at the highest performance. Finally there's a computer repair shop in Western North Carolina that I can count on to help me achieve that goal. It is taken me 10 years to find a computer repair shop I can trust with needed repairs, upgrades, and accessory consulting. The Asheville Computer Company considers all the needs of each customer. This is no surprise when you wittiness their top notch technicians and customer service at work. If you're reading this review please take a vantage of the services The Asheville Computer Company provide.
23:51 13 Nov 17
What can I say. I messed with this system for two days. Aaron diagnosed the issue within an hour, took the BAD machine to his office and fixed it in a couple of days ( weekend). Cost was very reasonable and It is now 100% operational. This is the second great job he has done for me. I highly recommend this company.
19:22 15 Dec 17
Aaron is one of the most professional and knowledgeable Computer person in the industry! His loyalty to his customer, and willingness to accommodate the customer's need are OUTSTANDING! I HIGHLY recommend Asheville Computer Company! He and his associate Paul, take a personal interest in your complete satisfaction! Joel Matthews, Hendersonville, NC
Hoyes Quartz, LLC.
03:04 16 Dec 17
Life savers!! I got scammed by Belkin tech support and they quickly and efficiently removed viruses and got my laptop back to me good as new! Super impressed and eternally grateful to them to helping me. I was a worried mess and I left feeling so relieved. Thank you Asheville Computers!!
21:22 28 Jan 18
Aaron Tracy was kind enough to return my phone message about my computer problem, and give me constructive advice by phone. He is knowledgeable and courteous. I will take my future computer issues to him at Asheville Computer Company.
21:53 31 Jan 18
Recently had to go through the daunting process of buying and setting up a new computer for the office. Asheville computer company made the whole process so easy. Aaron is a personable young man with a lot of knowledge and confidence and he took care of everything for me. They set up the new computer transferred everything over told me what was what and how things worked which was very slightly different but not a big deal. He continues to be available after weeks have gone by for questions and concerns ... which there have been relatively few. Highly recommended!
Exceptional customer service! Aaron set up a same day appt with me on a Saturday to replace my Lenovo Ideapad 110 power cord. None of the big box stores had them in stock and I would have needed to order it. I had been in the middle of some important projects, and it was a huge relief to be able to jump back into those so quickly! I can't say enough about how please I was with the service I received 🙂 Thank you, Aaron!read more
Very helpful, and extremely quick turn around when I needed files transferred from an old, defunct desktop to a n ew laptop.read more
The Asheville Computer Company helped me refurbish a old computer that I thought could never happen. I called, talked to Arron and got a brief consolation. I was impressed how they took the time to understand what I was trying to accomplish. I brought the laptop in and they were able to give me everything I wanted and more. Finally a computer repair shop that communicates to customer in "English" and the cost was very reasonable!read more
He helped setup our business with our network and computers and is also helping us with our security! Great small business family owned company. Thank you!read more
Aaron was so helpful and responsive to the issues I was having with my laptop! I will most certainly reach out to him again the next time we hit a snag with either of our computers!read more
My husband was complaining that our 8 year old Mac was running slow and he couldn't get into some of his favorite websites. Aaron explained our options and we ended up upgrading the operating system. After getting the computer back home, he walked us through some of the set up procedures. Aaron explained everything clearly, and didn't make me feel inferior for not knowing all the technological jargon. He also accommodated our pick up schedule. Aaron's my new go-to guy for any computer issues!!read more
Had problem with 27" apple iMac... found Aaron's websit brought in and Aaron fixed it right up. Fast , easy and reasonable.... couldntaskgor any better , thanks Arron!!!!read more
Excellent service and quick response to my needs. Aaron is my computer service source from now on. Recommend him highly.read more
Edgar J Stone IV
Aaron is the greatest!! Had to get my moms computer tweaked a little due to some issues she was having and Aaron made it super easy!! Definitely using The Asheville Computer Company for any computer issues I have in the future.read more
My 2010 MacBook Pro was starting to show its age before I took it to Aaron at the Asheville Computer Co. Knowing that I needed the computer for work over the weekend, Aaron replaced my HDD with a SSD, upgraded my RAM, and cleaned my laptop in under 24 hours. Fast, reliable, and dependable - a fantastic representative of our local talent. Knowledgeable, honest, and a joy to work with. I'll definitely call The Asheville Computer Co again.read more
Great service and very fast response time. Aaron is now my go-to guy for computer repairs.
It says, Aaron helps---and he DOES!!! He responds in a timely way when called